Circuit Gallery is committed to quality customer service. Please feel free to contact us directly by telephone or via . We welcome your feedback and will be happy to answer any questions you may have regarding the gallery, the artists and their work, our website, your account or order information.
By Telephone: 647-477-2487
Our regular business hours are Tuesday - Saturday, 9 a.m. - 5 p.m. EST.
Important and Helpful Information
- Order Fulfillment
- Viewing & Tracking Orders
- Shipping, Handling & Insurance
- Duties & Taxes
- Prices & Payment Methods
- Returns & Refunds
- Account Information & Privacy
- Circuit Gallery Newsletters
Once an order has been placed and payment received it will be filled within 2 business days, if not sooner. (Any holiday interruptions will be clearly noted.) Shipping time is additional and will depend on the shipping choices made during checkout. If you wish to receive your order within a shorter time-frame please contact us and we will do everything possible to accommodate your needs.
Viewing & Tracking Orders
Once you place an order you will receive an email with information on how to view and check the status of your order. You can also log into your account at any time to check the status of an order.
All of our prints are packaged in acid-free (archival) protective clear bags. It is important not to touch the print directly as oils from your hands can damage the artwork. We recommend that you keep your prints in their protective bags until you are ready to transfer them to a frame.
Our small prints are shipped in heavy board stay flat envelopes. Our larger prints are mailed in rigid mailing tubes. All our packaging materials are recyclable, if not re-usable.
Shipping, Handling & Insurance
All shipments are made through Canada Post. Shipping charges are determined by destination address, delivery speed, weight and the number and type of package(s) to be delivered.
When purchasing more than one work, including works of different sizes, we do our best to package and ship them in the most economical way, however please note that there is a limit of 10 small prints per stay flat envelope and 2 prints (of any size) per mailing tube.
We do not charge any handling fees.
Circuit Gallery is not responsible for lost, damaged, or late shipments. Please note that the default insurance value for any shipment with Canada Post is $100 CAD and is included. If your order is more than $100 CAD and you wish to purchase additional insurance coverage please us and we would be happy to acquire this for you.
Duties & Taxes
International purchases and shipments may be subject to import duties and taxes, which are levied when the package reaches your country. Please note that we are not responsible for any additional charges for customs clearance that you are subject to pay. While most countries do not subject artwork to importation duties and taxes (including United States), we do recommend that you contact your local customs office for further information as to their policies.
All applicable sales taxes, determined by billing address, will be calculated and charged during the check-out process.
Prices & Payment Methods
All prices are in Canadian dollars (CAD). We accept all major credit cards for payment online. We also accept payment via your PayPal account.
The security of your personal information is very important to us. Industry-standard SSL (Secure Socket Layers) encryption technologies are used to ensure that the transmission of all personal information submitted to us is safe and secure. We do not record or store your payment information. All payments are processed through PayPal using Website Payments Pro as an integrated, highly secure, online payment processing solution.
Returns & Refunds
All sales are final so please take your time to choose your image size and artwork before making your purchase.
Account Information & Privacy
You may review or change account information at anytime by accessing the My Account section of the website with your email address and password.
Your privacy is very important to us and we are committed to respecting and protecting your personal information and rights. All information collected is stored on computers located in Canada that are protected by physical and technological security devices. Circuit Gallery will never give, rent or sell your personal information to third parties. The information we collect about you is only used to process your orders and to provide a more personalized online experience.
If you object to your personal information being used in this way please do not use Circuit Gallery services.
If you have questions or concerns about your account, the information held, or your privacy, please don't hesitate to contact us: . You may also request that we delete your account at anytime.
Circuit Gallery Newsletters
Circuit Gallery sends out a regular newsletter to those who have subscribed to it. The Newsletter contains information about new works, our artists, special projects, events, and new site features. We do not share your email address with third parties. You can unsubscribe from the newsletter at any time by logging into your account, or by clicking the unsubscribe link found at the bottom of any newsletter.